AN URGENT “fire risk” recall has been issued for a popular gadget bought by 1.1 million customers.
The product may melt and spark blazes due to a manufacturing defect.
Anker Innovations have recalled the Anker 321 Power Bank (PowerCore 5K, Black) A1112[/caption]
Anker Innovations have recalled the Anker 321 Power Bank (PowerCore 5K, Black) A1112.
It has been discovered that some of the lithium-ion batteries used in their A1112 Anker 321 Power Banks (PowerCore 5K, Black) may pose a fire safety risk due to a manufacturing defect.
The lithium-ion battery in the affected power banks can overheat, potentially causing melting of plastic components, smoke and fire hazards.
The company have said: “Although only a small number of batteries may be affected by this issue.
“Out of an abundance of caution, we are reaching out to all customers who purchased the product between March 1, 2023 and June 6, 2024 to begin a Recall program.”
Anker has reported this issue to CPSC and is presently working with the recall.
If your power bank is verified (based on the SN) as having one of the affected battery cells, they will send you a new one as a replacement.
How to check if you own the affected Power Bank Model
You can verify the model of your power bank (Black) by looking at the bottom of it and confirm that it reads: Anker 321 Power Bank (PowerCore 5K, Black), Model: A1112.
What to do if you own an Anker 321 Power Bank (PowerCore 5K, Black) Model: A1112
1. Store the device in a safe location.
2. Click here to verify your SN, and if it matches, please continue to fill out your product recall information.
3. Immediately stop using this product. DO NOT throw the power bank into the trash or recycling bin.
Please dispose of your device at a facility that accepts lithium batteries.
If you have any questions or need further assistance, please contact support@anker.com.
Please include “Anker 321 Power Bank Recall” in the subject line
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item
The company also offers telephone support.
Meanwhile, A home decoration product sold by Wayfair which is described as being “warm and soothing” has been urgently recalled due to a “high risk of electric shock”.
And LIDL has issued an urgent recall over fears a popular breakfast item contains pieces of metal.
Plus, an urgent warning was issued yesterday to UK shops selling a popular sweet product.
The Food Standards Agency warned businesses to stop sales of the sweets immediately.
