ARGOS has issued a safety warning for a number of best-selling tumble dryers.
The manufacturer has ordered a recall after a possible overheating and fire risk was identified.
The brand – sold via Argos – has advised to stop using the dryer immediately[/caption]
Customers who own one of the affected Hisense models are being urged to stop using the appliance immediately and unplug it from the mains.
The recall covers two 10kg capacity models sold through Argos between 1 February and 29 August this year:
- DH5S102BW (White) – Catalogue number 465/3594
- DH5S102BB (Black) – Catalogue number 525/6921
The Argos website explains: “Following a recent review, Hisense have identified that in some cases, a component inside the specific models of tumble dryers may not perform as intended.
“The compressor wiring harness may be damaged due to contact with the support drum wheel which can lead to overheating and potential fire hazard.”
They advise: “Please stop using the dryer immediately.
“Unplug the appliance from the power supply.
“Contact Hisense customer support team for further assistance – they will verify if you are affected by checking your batch/serial number (as shown above) so please have your serial number ready when you call.”
Argos confirmed it is sharing customer details with Hisense to help speed up the process.
The manufacturer says the problem stems from the compressor’s electrical wiring, which can be damaged by contact with the drum’s support wheel — a fault that could cause the appliance to overheat and, in rare cases, catch fire.
The wider recall notice, first issued on August 25, affects multiple Hisense models made between November 2024 and March 2025 and sold across more than 20 European countries, including the UK, Ireland, France, Germany and Spain.
Hisense has confirmed that it is complying with all EU safety regulations and has already notified national authorities.
Anyone who believes they own an affected dryer should contact Hisense directly on 0203 865 1446 (Monday–Friday, 9am–6pm; Saturday, 10am–4pm) or email productrecall.gb@hisense.com.
Customers are advised to have their serial number ready when calling so the support team can check whether their appliance needs inspection.
All repair and replacement work will be carried out free of charge.
Hisense stressed that product recalls are precautionary and part of its commitment to customer safety.
The website continued: “Hisense are offering free in-home inspections and repairs for all affected units.
“All costs related to repair will be covered by Hisense and their service teams are ready to assist you promptly and professionally to ensure your peace of mind.”
Argos has urged customers to contact Hisense customer support team for further assistance[/caption]
