PARENTS have reacted after TK Maxx urgently recalled a kids’ swimming item that “could pose a risk of drowning.”
From April to August, the retailer had sold a range of Children’s Swim Vests that they’ve now said could pose a safety hazard.
TK Maxx have recalled a few batches of their swimming vest, which was also sold at Homesense[/caption]
A mum shared the product recall warning to fellow parents[/caption]
Many parents shared how they had bought them for their kids over the summer[/caption]
TK Maxx has advised shoppers to “stop using them immediately” and said they will provide a full replacement or refund.
The vests came in a range of designs, and were adorned with creatures such as whales, dinosaurs, sharks, starfish, unicorns, crabs, fish, juice floats or seahorses.
A concerned parent shared the news to the Facebook group Extreme Couponing and Bargains UK.
They wrote: “Thought this was worth sharing as I had one but didn’t realise they had been recalled!
“Purchased at TKMAXX between April 25 & August 25.”
Many parents were quick to comment and say they had bought the vest – which retailed at a £9.99 or £12.99 price point – for their kids.
One wrote: “I go on holiday on Thursday and I’ve just been packing tonight.
“I purchased this in the summer in preparation for this holiday so I’ll be taking it back in the morning. Gutted.”
Another added: “Oh I bought my son one in May.”
TK Maxx added that the swim vest may or may not have goggles attached.
It warned: “The product has an incorrectly applied CE mark as it has not been tested to the required safety standards.
“It may not be suitable for use as a buoyancy aid and, if relied upon as such, could pose a risk of drowning.
“If you purchased the product, please stop using it immediately and return to any TK Maxx or Homesense store. You can get a full refund or replacement.”
TK Maxx added that the swim vest may or may not have goggles attached[/caption]
The products carry falsely applied CE certification marks despite not undergoing mandatory testing “to the required safety standards”.
“It may not be suitable for use as a buoyancy aid and, if relied upon as such, could pose a risk of drowning,” TK Maxx said.
Customers can identify affected items by checking these codes on their price tickets or receipts, shoppers have been told.
TK Maxx has advised shoppers to ‘stop using them immediately’ and said they will provide a full replacement or refund[/caption]
TK Maxx says the affected product codes on price ticket and receipt include 819852, 819854, 819856, 819864, 819866, 819868, 819870, 819884, 819886, 819888, 819904, 819906, 819908, 819910, 819911, 819912, 819914.
The company has instructed affected customers to “stop using it immediately and return to any TK Maxx or Homesense store” for a complete refund or replacement product.
Customers seeking assistance can contact TK Maxx’s customer service team on 01923 473561 or via email at customerservice@tjxeurope.com.
Irish customers should call 01 2476126 or use the same email address.
All impacted swim vests will be accepted at any TK Maxx or Homesense location across the UK and Ireland.
It comes after high street retailer Matalan has urgently recalled popular summer clothing items over fears customers could be injured.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item
