counter Energy firm with 4million customers to pay £2.7million compensation after Warm Home Discount failures – Forsething

Energy firm with 4million customers to pay £2.7million compensation after Warm Home Discount failures

OVO will pay over £2.7million in redress after failing to provide Warm Home Discount (WHD) rebates to almost 11,646 customers by the deadline of March 31 2024. Energy watchdog Ofgem said customers did not receive their rebate until November 2025 – more than 19 months late.  The Warm Home Discount is a one-off £150 discount…

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