Capitec Bank invites South African jobseekers to apply for the Bank Better Champion Position (Rustenburg & Piketberg).
Application Closing Date: Not specified
Job Locations: Rustenburg, North West, South Africa & Piketberg, Western Cape, South Africa
If you’re looking to start a career in banking with no prior experience required, this opportunity could be your entry point into one of South Africa’s most trusted financial institutions. Capitec Bank Ltd is recruiting Bank Better Champions to support branch operations, improve client experience, and build future service consultants from the ground up.
This role is ideal for matriculants who are ambitious, people-focused, and eager to learn in a fast-paced banking environment.
About the Bank Better Champion Role
The Bank Better Champion role is a frontline, client-facing position focused on delivering excellent service and ensuring smooth branch flow. Successful candidates will welcome clients, manage queues efficiently, assist at ATMs, and support transactions across self-service and remote banking channels.
This position is designed to help you gain the knowledge, skills, and experience required to grow into a Service Consultant role within Capitec Bank.
Purpose of the Role
As a Bank Better Champion, your purpose will be to:
- Welcome clients and create a positive first impression
- Coordinate branch flow through efficient queue management
- Provide excellent client service
- Assist clients at ATMs and self-service terminals
- Support clients with transactions on remote and digital channels
- Learn Capitec’s banking processes and products
- Build a foundation for a long-term career in service consulting
Job Locations
Capitec Bank is currently recruiting for this role in the following locations:
- Rustenburg, North West
- Piketberg, Western Cape
Applicants should be able to work at the specific branch location they apply for.
Minimum Requirements
Qualifications (Minimum)
- Grade 12 National Certificate / National Certificate (Vocational)
Experience
- No experience required
This role is suitable for entry-level candidates and recent matriculants.
Preferred Experience (Advantageous)
- Some client service experience in a retail, financial, or banking environment
Knowledge Requirements
Minimum Knowledge
- Basic calculations
- How to engage and communicate with people
- Clear understanding of personal career goals
- Ambition and willingness to learn
Ideal Knowledge
- Understanding of a bank branch environment
- Knowledge of Capitec Bank products and internal processes (advantageous)
Skills Required
Applicants should demonstrate the following skills:
- Strong communication skills
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal and relationship management skills
- Ability to work with people from diverse backgrounds
- Customer-focused mindset
Conditions of Employment
Successful candidates must meet the following conditions:
- Clear criminal record
- Clear credit record
- Must have fingerprints that are detectable and recognisable on Capitec Bank’s internal electronic banking system
Why Work at Capitec Bank?
Working at Capitec Bank offers:
- Entry into the banking sector with no experience required
- On-the-job learning and development
- Exposure to digital and self-service banking
- A supportive environment focused on growth and performance
- Clear pathways to permanent banking and service consultant roles
How to Apply
Applications must be submitted online via Capitec Bank’s official careers platform.
👉 Click here to apply for Bank Better Champion – Rustenburg (North West):
👉 Click here to apply for Bank Better Champion – Piketberg (Western Cape)
Tip:
Apply only for the location you are able to work in and ensure your CV clearly shows your Grade 12 qualification.
Final Advice to Applicants
This is a high-demand entry-level banking role, so competition may be strong. To improve your chances:
- Prepare a clean, professional CV
- Highlight any customer service or people-facing experience
- Demonstrate willingness to learn and grow
- Apply as early as possible
Starting as a Bank Better Champion can be the first step toward a long-term, stable career in banking.
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