The College of Cape Town invites South African unemployed youth to apply for the Contact Centre & Business Process Outsourcing (BPO) Support Learnership (NQF Level 3) for 2026.
Learnership Application Closing Date: 05 January 2026
Learnership Location: Gardens Campus, Cape Town, South Africa
About the College of Cape Town
The College of Cape Town is a leading public TVET institution under the Department of Higher Education and Training (DHET). It is known for producing highly employable graduates, offering SETA-accredited programmes, and providing youth-focused training aligned with industry needs.
This learnership is designed to help unemployed young people gain a recognised NQF Level 3 qualification, practical workplace skills, and access to South Africa’s fast-growing BPO and Contact Centre sector.
Learnership Overview
Opportunity:
Contact Centre & Business Process Outsourcing (BPO) Support Learnership (NQF Level 3)
Provider:
College of Cape Town in partnership with DHET
Duration:
12 Months (Full-time)
Stipend:
Travel allowance provided
Who Can Apply:
Unemployed youth aged 18–34
Minimum Education:
Grade 10 / NQF Level 2
Who Should Apply?
This programme is suitable for:
- Youth passionate about customer service, call centres, and BPO work
- Applicants seeking practical training that leads to real job opportunities
- Individuals who have some exposure to contact centre environments
- Those who want to start a stable corporate career but lack experience
- Motivated young people who want to grow professionally and academically
Minimum Requirements
To qualify, applicants must:
- Have NQF Level 2 / Grade 10 or higher
- Have basic computer skills
- Be unemployed (affidavit required)
- Be aged 18–34
- Not be studying at any institution
- Not owe outstanding fees to the College of Cape Town
- Be able to attend training at Gardens Campus:
Monday–Friday, 08:00–16:00 - Not have completed any learnership before
- Commit to full-time 12-month training
Required Documents
All documents must be certified (not older than 3 months):
- Certified ID copy
- Certified highest qualification / statement of results
- Proof of address
- Affidavit confirming unemployment
Incomplete applications will not be considered.
How to Apply
👉 Click here to apply for the College of Cape Town Contact Centre & BPO Learnership 2026
https://www.cct.edu.za
Important Notes
- Applications are online only
- Only shortlisted candidates will be contacted
- No walk-ins, emails, or late applications will be accepted
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