Ombud for Financial Services Providers (FAIS Ombud) invites South African unemployed graduates to apply for the Adjudication Graduate Programme 2025.
Internship Application Closing Date: 10 October 2025
Internship Location: FAIS Ombud, Pretoria, Gauteng, South Africa
About the Programme
The FAIS Ombud (established under the Financial Advisory and Intermediary Services Act, 37 of 2002) aims to resolve complaints against financial services providers in a fair, informal, economical, and expeditious manner. As part of its Graduate Recruitment Programme, the office seeks to appoint Graduate Trainees (2 positions) in the Adjudication/Case Management Department for 12 months on a fixed-term contract.
- Job Reference Number: REC25_18
- Department: Adjudication
- Business Unit/Industry: Legal
- Type: Contract (12 months)
- Salary: Market Related
- Location: Pretoria
What You’ll Gain
- Real case exposure: Work on public complaints against FSPs and help drive them to fair resolution.
- Mentorship: Learn under a dedicated mentor in a target-driven environment.
- Professional growth: Work alongside experienced lawyers, financial planners, investigators, and negotiators.
- Public service impact: Contribute to an established statutory office protecting consumers.
Key Performance Areas
- Dispute Resolution: Facilitate fair negotiations and settlements, where appropriate.
- Stakeholder Engagement: Interact professionally and respectfully with all parties.
- Case Evaluation: Analyse evidence and arguments thoroughly and objectively.
- Timeliness & Efficiency: Manage workload and adjudicate cases promptly.
- Confidentiality: Safeguard all case information.
- Fairness & Impartiality: Ensure unbiased, ethical, conflict-free decision-making.
- Communication: Clearly draft rulings and explain legal concepts effectively.
Minimum Requirements
- South African citizen with a valid ID.
- LLB degree (PLT/Practical Legal Training is an advantage).
- Passion for public service and interest in the financial sector.
- Strong academic record.
- Able to work under pressure, eager to learn, willing to work extra hours when required.
- Energetic, self-driven, deadline-driven.
- Computer literate.
Note: Only shortlisted candidates will be contacted. The FAIS Ombud reserves the right not to appoint. Recommended candidates will undergo background checks (including security screening and verification of credentials). The FAIS Ombud is an equal opportunity employer and upholds Employment Equity principles.
How to Apply
Click here to apply for the FAIS Ombud Adjudication Graduate Programme 2025
—or visit the portal: https://faisombudjobs.mcidirecthire.com/
Enquiries: Ms. Gontse Setseta — Tel: 012 762 5000
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